Personal data

 

LITTLE CIRKUS PERSONAL DATA


Summary
Your personal privacy is important to us at Little Cirkus.

Personal data is information that can be linked to you as a private individual, such as your name and contact information. In summary, we process your personal data as follows:
To the extent required to handle and deliver your order.
To provide you with offers and inspiration.
Both through newsletters, SMS, and targeted personalized marketing on social media.
To communicate with you and answer your questions.
To ask you about Little Cirkus and your experience with us.
To remind you about an abandoned "shopping cart". To create and maintain a customer account.
To comply with laws and regulations (e.g., consumer and accounting law).

You have several rights under data protection law. For example, you always have the right to object to marketing. You can also read about how you can influence our processing of your personal data – what rights you have. Do you want to know more? Please read our detailed explanations below. You can read about how, why, and for how long we process your personal data.


SMS communication

When you sign up to receive SMS from Little Cirkus, we collect and store your phone number along with information about your consent. We use this data to send relevant marketing messages about our products and offers.

We never share your phone number or SMS history with third parties for marketing purposes. The data is stored securely and used only in accordance with this privacy policy.

You can unsubscribe from SMS messages at any time by following the instructions in our messages or by contacting us directly.



Who is responsible for the processing of your personal data?

Little Cirkus AB, with organization number 559155-3374, is responsible for the processing of your personal data. Please note that our payment solution providers, such as Klarna, process personal data they collect from our website during purchases and are themselves responsible for their processing.

If you wish to contact us about the processing of your personal data, please contact us at info@littlecirkus.se .

From whom or where do we collect your personal data?

We process personal data that you have shared with us.

Who can access your personal data?

Your personal data is mainly processed by us at Little Cirkus. We will never sell your personal data. In some cases, we share your personal data to fulfill our obligations to you in a good and efficient manner:
To ensure that you pay us, our payment solution providers will have access to your personal data. To enable us to deliver your products to your home address or pick-up point and to handle returns, we will share your personal data with the shipping company.
To collect and publish your reviews on our website, we share your personal data with the provider that provides us with technical solutions for collecting and publishing reviews.
To market relevant products and to make our website as relevant as possible, we share your personal data with those who provide us with marketing services. For example, Google and Facebook.
We will share your personal data with IT providers who process the personal data on our behalf as processors to assist us with IT services.

How can you influence the processing of your personal data?

According to data protection laws, you have several rights to influence our processing of your personal data. Read more below.
Right to withdraw consent and to object to processing. You have the right to wholly or partly withdraw consent for the processing of your personal data. Your withdrawal will be effective from the time you withdraw consent.
You have the right to object to the processing of your personal data.
You always have the right to object to marketing from us, such as newsletters.
You generally have the right to object when the processing is based on a balancing of interests. Read more about what this means below.
In some other cases, the right to object does not exist (e.g., because we must store your personal data). If we can demonstrate compelling legitimate grounds for the processing that outweigh your interests and fundamental rights or if it is for the purpose of establishing, exercising, or defending legal claims, you never have the right to object to the processing.

Right of access

You have the right to obtain confirmation as to whether or not personal data concerning you are being processed. You can access the personal data and obtain a copy of the personal data we process.

Right to rectification

You have the right to obtain the rectification of inaccurate personal data concerning you and to ask us to complete incomplete personal data.

Right to erasure and restriction of processing

Under certain circumstances, you have the right to the erasure of your personal data. This applies, for example, if the personal data is no longer necessary for the purposes for which it was collected or otherwise processed, or if you withdraw your consent on which the processing is based and there is no other legal ground for the continued processing. You also have the right to request that Little Cirkus restricts the processing of your personal data. This applies, for example, when the accuracy of the personal data is contested by you or if the processing is unlawful and you oppose the erasure of the personal data and instead request the restriction of its use.

Right to lodge a complaint with a supervisory authority

You always have the right to lodge a complaint with a supervisory authority. In Sweden, the Swedish Data Protection Authority is the supervisory authority. This right does not affect other administrative or judicial remedies.

How and why do we process your personal data?

For us to be able to communicate with you and to get feedback from you, we must process your personal data. If you do not provide us with your personal data for these purposes, we will not be able to provide you with the service or answer your questions.

For what purposes do we process your personal data?

- To save your abandoned shopping cart and remind you of the product(s) you have left in the cart if you have initiated a purchase by entering your email address.
- To be able to communicate with you.
- To answer your questions.
- For us to be able to complete your purchase, for example, deliver the product, we need to process your personal data.
- We also need to process your personal data to comply with statutory provisions or other requirements, such as accounting law requirements to store data and consumer protection laws. If you do not provide us with personal data for these purposes, we will not be able to complete your purchase with us. Please note that our payment solution providers also process your personal data to administer the payment for your order. Our payment solution providers are independently responsible for such processing. Some of our payment solution providers allow you to choose an easier way to complete purchases by automatically filling in your personal data or being remembered on your device.
- To administer your purchase, i.e., to know with whom we enter into an agreement, to confirm your purchase, to deliver your purchase and communicate with you regarding your delivery, and to collect information about your experience. If you wish to exercise your right of withdrawal, open purchase, or exchange your product and to comply with consumer protection laws. The processing is necessary for the performance of our contract with you and for us to comply with relevant consumer protection laws. From when you complete your purchase and for twelve (12) months thereafter. If you choose to exercise any of your rights, we will process your personal data until we have made a decision regarding the right of withdrawal, open purchase, or exchange of a product and completed any refund or sent the new product to you. To handle any complaints, claims, and/or legal disputes against us.
- To send email messages asking you for reviews after your purchase.
- Processing to communicate news, inspiration, and relevant offers to you.
- To comply with laws, such as accounting law and money laundering legislation.
- To send newsletters and relevant offers to you upon request, and to send marketing to you who have completed a purchase.
- To market our products on our website, we may publish your images/videos of the product that you have shared on your social media. The image/video you have shared on social media, your username, and your text. These may include personal information about you. Our legitimate interest is to publish material that you have tagged #littlecirkus. Until you notify us that you no longer wish us to display the image/video on our website.

This privacy policy was updated by Little Cirkus on May 2, 2023.